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We have talked about solving two types of issues using machine learning models — regression issues / models and classification issues /models. We also covered applying regression model to generate new metrics to track software release progress. In this article, I am going to talk about applying classification models to assign priority and servility to defect when reporting a software malfunction issue or defect.

Every engineering organization has its own way to prioritize defect backlog. Using priority and severity is one way of communications to capture the sense of emergency and importance of the issue from reporters’ perspectives to begin…

Nars Chang

I am a Agile project manager who is passionate about software developmnet, data science, and process automation.

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